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Two-factor authentication (2FA) and how to enable it
Two-factor authentication (2FA) and how to enable it
Cee avatar
Written by Cee
Updated over a year ago

Why is it important to enable 2FA?

We highly recommend enabling two-factor authentication (2FA). 2FA increases the security of your account. Even if somebody guesses your password, they won’t be able to access your account.

How do I enable 2FA?

  • Login to your Client Portal.

  • Click on your profile image on the top right.

  • Click Settings.

  • Click Manage My Account.

  • Click on Manage Account Security.

  • Click Enable MFA and follow the steps.

We currently support the following MFA methods:

  • Third-party Authenticator App: Use an Authenticator App as your Two-Factor Authentication (2FA). When you sign in, you’ll be required to use the security code provided by your Authenticator App. Examples of free authenticator apps you can use are:

  • Email authentication: Use a security code sent to your email address as your Two-Factor Authentication (2FA). The security code will be sent to the address associated with your account.

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